Terms & Conditions

Last updated: May 2026

Welcome to Ordr. By using our website, services or submitting information through our platform, you agree to the following Terms & Conditions.

1. About Ordr

Ordr is a platform designed to connect customers with local businesses, including restaurants and private hire operators.

We aim to support independent businesses by helping them receive more direct local orders and bookings.

2. Use of Our Website

By using this website, you agree to:

  • Use the website lawfully
  • Provide accurate information when submitting forms
  • Not misuse, disrupt or attempt to damage the website or services
  • Not use the platform for fraudulent activity

We reserve the right to refuse or remove access where misuse is identified.

3. Business Enquiries & Registrations

Submitting a partnership or contact form does not guarantee approval or onboarding onto the Ordr platform.

Ordr may contact businesses regarding launch updates, onboarding or partnership opportunities.

4. Platform Availability

We aim to keep the website and services available at all times, however we do not guarantee uninterrupted access.

Features, services and availability may change over time.

5. Third-Party Businesses

Restaurants, taxi operators and other businesses listed or partnered with Ordr operate independently.

Ordr is not responsible for:

  • Food quality
  • Delivery issues
  • Taxi services
  • Pricing disputes
  • Delays or cancellations caused by third-party businesses

Any issues relating to a completed order or booking should first be raised with the business involved.

6. Fees & Pricing

Platform fees, service charges or pricing structures may vary depending on the service provided.

Businesses using the Ordr platform may be subject to separate partnership agreements or onboarding terms.

7. Intellectual Property

All branding, logos, content and design associated with Ordr remain the property of Ordr unless otherwise stated.

Content may not be copied, reproduced or reused without permission.

8. Privacy

Use of this website is also governed by our Privacy Policy.

Please review the Privacy Policy for details on how information is collected and used.

9. Limitation of Liability

Ordr shall not be liable for:

  • Indirect losses
  • Loss of profits
  • Service interruptions
  • Business losses
  • Technical issues outside our control

Users access and use the platform at their own discretion.

10. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated versions will be posted on this page.

11. Contact

For any questions regarding these Terms & Conditions, contact:

📧 Hello@ordrapp.co.uk

📍 Banbury, United Kingdom